Added Health and Safety Measures for the Novel Coronavirus at Kyomachiya Luck You

We’d like to offer our best wishes to everyone working through the repercussions of the current novel coronavirus. To ensure the health and safety of our guests, we will be taking strict, preventative sanitation measures for the foreseeable future.

1. Sanitation

At Check-In

We are having our guests use wipes and alcohol disinfectant to sanitize their hands prior to filling out the check-in paperwork. All staff will be wearing masks, and masks will be provided to guests who don’t have them. In order to avoid the “Three C’s” of closed spaces, crowded places, and close-contact settings, we will be conducting check-ins for our each of our guest in separate locations.

Cleaning

In addition to the standard cleaning protocol for guest rooms, we will also be thoroughly disinfecting/sanitizing areas such as door knobs, TV remotes, and switches. We will also make it a priority to regularly disinfect/sanitize areas with significant hand contact like doors, handrails, and tables.

Guest Rooms

Hand sanitizer and wet wipes will be provided in all guest rooms.

2. Avoiding the 3 C’s

Breakfast (only at Luck You Horikawa Gojo)

The buffet-style breakfast will be temporarily suspended and be replaced by individual breakfast orders.

Free Drinks

The free drink area will be closed off, and there will be a drink menu which you can order from and have our staff bring your drink to your room.

3. Other Information

The front entrance door will be left open throughout the day for ventilation. Our staff members will always have masks on at all times, and will disinfect their hands prior to starting each new task. Our staff members will provide assistance and offer suggestions for places where you can eat to avoid crowds.

An Introduction to The Ryokan

There are two different ryokan that we manage at Luck You—“Horikawa Gojo” and “Bukkoji Higashimachi”.
Each location has its own unique attractions which you can find more details about in the link below.